🚚 Delivery
Fast, reliable, and professional
We offer simple and transparent delivery whether you order a MyFarm aquaponics kit, an extension, a greenhouse, or a complete set.
📦 1. Types of products and delivery methods
MyFarm products (aquaponics kits and extensions)
- Home delivery via GLS: 4 packages of 15 to 30 kg each
- Delivery possible throughout Europe: free in mainland France, Belgium, the Netherlands, Germany, Luxembourg, Austria, Denmark, Great Britain, Hungary, Italy, Poland, Slovakia, Slovenia, Switzerland, Czech Republic. Other countries upon request.
- Accessible in all areas served by standard carriers
Greenhouses (Euro-Serre and ACD)
- Home delivery via specialized carrier
- Delivery possible in France, Belgium, Netherlands, Germany, and Luxembourg
- Drop-off on public road, in front of the address
- Transport by heavy truck (see dimensions below)
🎁 2. Delivery fees
¹ Delivery charges for Euro-Serre greenhouses in mainland France, according to the postal code prefix:
- Zone 1 — +425 €:
02, 08, 10, 51, 52, 54, 55, 57, 59, 60, 62, 67, 75, 76, 77, 78, 80, 88, 91, 93, 94, 95 - Zone 2 — +715 €:
01, 03, 14, 18, 21, 25, 27, 28, 36, 37, 39, 41, 45, 50, 53, 58, 61, 68, 70, 71, 72, 89, 90 - Zone 3 — +1170 €:
05, 07, 15, 16, 17, 19, 22, 23, 24, 26, 29, 30, 35, 38, 42, 43, 44, 46, 48, 49, 56, 63, 69, 73, 74, 79, 85, 86, 87 - Zone 4 — +€1690:
04, 06, 09, 11, 12, 13, 31, 32, 33, 34, 40, 47, 64, 65, 66, 81, 82, 83, 84
² Delivery charges for Euro-Serre greenhouses in Germany, according to the postal code prefix:
- Zone 1 — +€200:
26, 30, 31, 32, 33, 34, 35, 36, 37, 40, 41, 42, 44, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 63, 64, 65, 66, 67, 68, 69 - Zone 2 — +€400:
20, 21, 22, 27, 28, 29, 38, 70, 71, 72, 73, 74, 75, 76, 77, 79, 90, 91, 96, 97, 98, 99 - Zone 3 — +€600:
04, 06, 07, 08, 09, 10, 12, 13, 14, 19, 23, 24, 25, 39, 78, 80, 81, 82, 85, 86, 87, 88, 89, 92, 93, 95 - Zone 4 — +€800:
01, 02, 03, 15, 16, 17, 18, 83, 84, 94
⏱️ 3. Delivery times
Production times
- MyFarm products: 0 to 4 weeks depending on the period
- Greenhouses: 3 to 8 weeks depending on the model
Shipping times after production
- Belgium: 2 working days
- Mainland France, Netherlands, Germany: 3 working days
- Others: to be requested
We keep you informed at every step.
📨 4. Order tracking
For MyFarm products, you will receive:
- A confirmation email
- A deposit invoice
- GLS notifications for tracking
- A MyFarm welcome email with balance invoice
For greenhouses, in addition to everything above:
- An estimated delivery date
- A call from the carrier a few days before to set a final delivery date
🚛 5. Specific conditions for greenhouses
Truck access required
Greenhouses are delivered by large truck: 14.5 - 18.75 m × 2.55 m × 4.10 m. The truck must be able to access your address without difficulty. If access is impossible, a surcharge may be applied.
Delivery from the public road
- Drop-off in front of the residence
- Glass verification upon delivery
- Signature of the delivery note required
🆘 6. In case of delay or delivery issue
If your order is delayed, please contact us immediately via the Contact page. We will open an investigation with the carrier and follow up for you.
🔒 7. Legal notices
- The deadlines are indicative.
- Delays do not entitle to any compensation.
- The goods remain the property of MyFarm until full payment.
- The customer must be present on the agreed date.
- The risks pass to the customer upon delivery.
- MyFarm is not responsible for the health of plants, fish, or their consumption.
- Return of the MyFarm kit possible (if unaltered) within 60 days, free return.
↩️ 8. Return policy
See our dedicated return policy page.